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Privacy Policy

Legal Disclaimer

This Privacy Policy describes how Smart Surface Robotics LLC collects, uses, stores, and protects personal information obtained through this website (“the Site”). By accessing or using the Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you visit or interact with the Site:

A. Information You Provide Voluntarily

  • Name

  • Email address

  • Phone number

  • Company or organizational affiliation

  • Messages submitted through contact forms

  • Any other information you choose to share

B. Information Collected Automatically

When you browse the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Site

  • Referring website

  • Cookies and similar tracking technologies

This information helps us improve user experience and website performance.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and provide customer support

  • Improve website functionality and performance

  • Analyze traffic and usage trends

  • Maintain Site security and prevent misuse

  • Develop marketing or informational content (only with your consent where required)

  • Comply with legal obligations

We do not sell or rent personal information.

3. Cookies and Tracking Technologies

The Site may use cookies, analytics tools, and similar technologies to enhance user experience and analyze site performance.
Users may disable cookies through their browser settings; however, some features of the Site may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell your personal data. We may share information only in the following circumstances:

  • Service Providers: Trusted vendors who assist with hosting, analytics, or website infrastructure.

  • Legal Requirements: When required by law, court order, or governmental regulation.

  • Protection of Rights: To protect the rights, property, or safety of Smart Surface Robotics LLC, our users, or the public.

All service providers are contractually required to safeguard your information.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect personal information from:

  • Loss

  • Unauthorized access

  • Disclosure

  • Alteration

  • Destruction

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected,

  • Comply with legal or regulatory obligations,

  • Resolve disputes, or

  • Enforce our agreements.

You may request deletion of your data at any time.

7. Links to Third-Party Websites

Our Site may contain links to external websites.
We are not responsible for the content, privacy practices, or security of those third-party sites. Use of linked sites is at your own risk.

8. Children’s Privacy

The Site is not intended for children under 13.
We do not knowingly collect personal information from children. If we learn that information has been collected from a child, it will be deleted promptly.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

  • Access to your personal information

  • Correction of inaccurate information

  • Request for deletion

  • Withdrawal of consent

  • Restriction of processing

Requests can be submitted via the contact information below.

10. Changes to This Policy

We may update or revise this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the revised Policy.

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